FAQ
Signing Up And Renting
Do I have to pay a joining fee?
How quickly are your cars available?
What if I do not have a utility bill?
How old do I have to be to rent a car?
What do your insurance checks involve?
Can I rent the same car I rented previously?
Ending & Returning
Where should I return the car?
Can I return the car if I no longer want it?
Vehicles
Are your vehicles serviced?
How many miles are included?
What happens if I scratch a vehicle?
Do you take care of tyres?
When do I need replacement tyres?
Insurance & Accidents
How does your insurance work?
What is the excess?
How does the vehicle safety and security system work?
What should I do if I have an accident?
What if its not my fault?
Can I use my own insurance?
Servicing
Do you take care of servicing?
Will I need to have the car serviced?
Where should I take my car to have it serviced?
Mechanical & Breakdown
What should I do if my car breaks down?
What is covered by your roadside assistance?
What if I get a flat tyre?
What happens if I need replacement light bulbs for my car?
Finance
What does the weekly fee cover?
If I return my car, then come back to Locar do I need to pay the joining fee again?
Could my weekly rental fees change?
Charges
What happens if I go over my mileage limit?
How do you handle parking fines?
Are the any other charges?
